Average Reviews:
(More customer reviews)I expect my appliances to be low maintenance. Aquastar 125B was installed 2-1/2 years ago in new construction, provides plenty of hot water for 2 low-flow showers simultaneously. Read manual when I moved into house, failed to perform annual maintenace of unit.
If you buy this product order water valve rebuild kit, you will need it.
In addition to annual maintenance the water control valve must be rebuilt every 2-5 years or a dangerous overheat condition arises. Mine currently requires rebuild. $15 in parts $30 shipping FedEx. The two set screws that connect the water control valve to the gas control valve are deterioted and frozen. The instructions say that if this condition exists, stop and call tech support as the gas control valve may be damaged. Repeated calls to tech support, more than 10, have resulted in no answer. Left messages that have not been returned. Emailed Controlled energy to get necessary parts. So far, eight days and no hot water; wife not very happy; I'm suffering.
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