Average Reviews:
(More customer reviews)I ordered my first Secure Logic mailbox and was amazed at the quality construction. Unfortunately after installing the batteries and attempting to program the combination I found that the 2, 6, and 9 keys on the keypad wouldn't work. I contacted the manufacturer and was immediately connected to a very polite person who told me my options were to return the mailbox to ETL or to the place of purchase. I chose to return it to the place of purchase, and re-ordered a replacement.
The replacement arrived today and it has the exact same failure. The 2, 6, and 9 keys do not function. I tried a different brand of brand new batteries and experienced the same problem. Again the person answering the phone at the company was very polite, but there are currently no repair options short of returning the entire mailbox to the company which raised some long term reliability concerns for me given my experience with two different orders.
Although I absolutely love this mailbox I am saddened that the reliability issues are forcing me to look at other less desirable, but more reliable options. If my 'out of the box' experience had been better I would have rated this product with 5 stars.
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In 2002 alone, Americans lost $48 million in damages due to identity theft. Protect yourself and your loved ones from the cost and burden of identity theft, with the Secure Logic Mail Vault. Unlike traditional aluminum mailboxes, this security mailbox makes it nearly impossible for even the most skilled criminals to penetrate. Mail is safely secured behind a dual door with a keyless deadbolt mechanism, while an angled mail slot keeps mail in and thieves out! Perfect for the vacationer, this electronic mail box is designed to safely hold several weeks worth of mail. The anti-theft mail box has an extra-large storage area that can hold stacks of letters, magazines and packages, with no problem! The ultra-secure Mail Vault is constructed of industrial steel, and available in black and white finishes to suit your home's exterior. Includes 4 AA batteries.What's in the Box:Secure Mail Vault Post Mounting flange Emergency battery supply pack Back-up key (2) Screws, bolts and mounting hardware User guideAssembly level/degree of difficulty: Moderate.
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