Average Reviews:
(More customer reviews)The below is a running commentary on this unit, from original 2008 purchase to 2010.
This is a great looking unit with a lot of nice features. We may just have gotten a bad one, so take this for what it is worth, but we have been pretty frustrated. The unit keeps showing Code 1 and refuses to work. I called Electrolux Customer Service, who I must say were honest and stated that their engineers had misdesigned the computer board and they were having a lot of problems. Said they had redesigned the board and would get one right to us. About four days later a repairman changed the board out. Only problem, it is still showing Code 1--a leak in the tub. So we have a brand new $1300 dishwasher that a contract repairman must completely take apart to fix a seal in the unit. Not what I would expect for a high-end product. Wish we had gone with the Bosch.
Want to amend my review a little, and raise this to four stars. The above unit was defective. Lets face it, no company is perfect and everyone produces a lemon every once and a while. I must say that Electrolux customer service was great to deal with. After I told them that the panel replacement had not fixed the issue, they immediately stated they would replace the entire unit. We have the new unit in and it is a very nice dishwasher. Its quiet, does a good job, and has a lot of room inside. My only complaint would be that if your dishwasher is to the left of your sink, sometimes you will accidentally hit the touch panel on top of the door. Not a big issue though. We are happy with the unit, so I take back my words about preferring the Bosch.
Well, I will go down to 1 star. Now, almost two years later, and all of the above, guess what we got with the new unit--Code 1--a leak in the tub, only this time it was also leaking water on the floor. I called customer service, but they told me that it was past its warranty, so I would have to fix it on my dime. After I complained about the trouble we have had with the unit, they agreed to send a parts kit and a repairman, but stated this would be the last time they would cover anything. If they hadn't agreed parts and labor would have been $350 on a unit less than two years old. Got the parts kit quickly, and the repairman changed out the parts--including one of the pumps which his tests determined was also failing--it had become really loud. It is now working, although I have no idea how long it will be before the next problem. At the next problem, I'm not calling Electrolux, I'm just throwing this dishwasher out and buying a Bosch. I would never buy this dishwasher again, nor frankly would I buy any additional Electrolux appliances. My family members have $500 dishwashers which have lasted far longer and frankly clean the dishes better than this appliance. This is not an Electrolux of European quality, its a Frigidaire with Electrolux stamped on the outside. Electrolux is doing itself some serious damage in the US market with appliances like this. We also have their gas range, which I have also rated poorly, because of some easily avoidable poor design features. Avoid this dishwasher!!
December 2010 :) The happy face is because sometimes in life you just have to laugh!!! So after the last fix it has lasted 8 months. Tonight Error Code 1. I'm staying true to my last comment, its going in the garbage and I will buy a Bosch tomorrow. This is clearly a case of a manufacturer foisting a defective product on the public. I'm going to review the California Lemon Law and possibly discuss with an attorney. This is a $1300 appliance!!! Quite simply, unbelievable!!!
Click Here to see more reviews about: Electrolux : EWDW6505GS Fully Integrated Dishwasher - Stainless Steel
Electrolux, the Leading European Premium Appliance Brand. Built on a European heritage of innovation, their appliances help you create your home just the way you want it. Explore their sophisticated products, get design tips from their style trendsetters and turn your home into a reflection of you. Electrolux premium appliances have been used in fine homes and restaurants throughout Europe for more than 70 years. With 120 designers at eight design studios in seven countries, Electrolux appliances feature a truly unique design and quality that have set the standard in the appliance industry. Most of all, Electrolux helps you create the kitchen you've always wanted. A place that welcomes family and friends and nourishes the body and soul. This Electrolux Dishwasher features fully integrated Wave-Touch controls. One simple touch and the control panel activates. It includes 9 wash cycles and 5 dishcare options to make it a most versatile dishwasher. No one will notice its so quiet, you can run it whenever you want. Tested to 45 dBA sound level. The Sure-2-Fit Racking System is the most versatile dishware racking system. There's a perfect place for over 180 items, from chopsticks to stockpots to stemware. There's also an adjustable/removable top rack for the utmost flexibilty. With the largest usable capacity in its class, all of your dinner party dishware fits.
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