Average Reviews:
(More customer reviews)Rest assured ZuvoWater Company's idea of "customer service" and "quality products" are mere SCARE TACTICS and ones they will only employ after staff meetings, committee meetings, board meetings, my-people-will-tell-people, I'll-call-you-right-back (in the next life), email-tag and hair pulling on the customer's part. They will only use it as a last resort, maybe...
After receiving a defective unit (UV failed to initiate), it took almost 2 weeks of waiting for someone from ZuvoWater to connect with me via telephone. Their website does not offer email contact - they must email you first. Nothing about ZuvoWater is user-friendly.
1) Upon contact be prepared to play "hot potato" and the "Customer-is-Stupid-Troubleshooting" for AN ALREADY KNOWN PROBLEM, which was eventually described to me as a manufacturing defect - the prongs on the plug-in are not long enough to receive proper electrical current to activate the UV process. Okay, sure.
2) They will not make returning the unit for a replacement easy, it may take MANY days to receive authorization. Be prepared that this may not happen at all.
3) Be prepared to bear all costs if you receive a defective product, including shipping costs; you may not be successful in getting Zuvo to bear the responsibility.
After 2 weeks of resolve-weakening tactics, I caved. I contacted Amazon and without missing a beat they issued my return/refund, the matter was resolved within 48 hours, and I was minus a defective product.
After this was all over and done with Zuvo emailed me an apology and an offer of a new product. Sad to say the whole situation had gone beyond the time and endurance I was prepared to waste on this company. Unfortunate too because I really had positive expectations for this product and would have like to have invested in several for family members. Other reviews of Zuvo 2.0 & 2.5 reveal this is not an isolated incident.
If you receive a unit that works and/or the company responds timely and reasonably to any requests you make, you will probably be very pleased with this filtration system. I wish I was...
Click Here to see more reviews about: Zuvo ZPS130 Water Purator V3.0, White/Stainless Steel Finish
Using Zuvo's breakthrough "puration" process, the Zuvo ZPS130 Water Purator gives you fresh, clean, better-tasting water right from your tap. More affordable than water filtration pitchers and more environmentally friendly than bottled water, this easy-to-use filter follows a patented, five-step puration process that transforms what flows from a standard tap into healthy, safe-to-drink water.
Quick, Easy InstallationIn a matter of minutes, the Zuvo Water Purator can be installed on a traditional kitchen faucet, or if you have a non-standard or pull-out faucet, the Purator can be connected to under-the-counter plumbing with a Butler Faucet Kit (sold separately). Installing the Purator is straight forward and can be completed without the need for plumbing tools.
Better for Your HealthThe Zuvo 'puration' process reduces contaminants from tap water sources. The process filters impurities gained on the journey from your water treatment plant or well through the pipes in your house to the tap in your kitchen--while preserving the water's natural and healthy mineral content.
The Zuvo Water Purator mimics nature's water cleansing process by exposing tap water to ultraviolet light and ozone, effectively reducing water-borne bacteria and microbes, trapping particles and dissolved solids in a carbon filter, and exposing the filtered water to a final ultraviolet pass before it leaves the unit.
When the unit is on, you can see the process working. The patented puration process oxygenates the water while reducing bad taste and potentially unhealthy contaminants. The Zuvo Water Purator reduces 99 percent of lead, and 99.9 percent of cysts. It also offers a 99 percent reduction of chlorine taste and odor.
Better for Your Wallet and Better for the PlanetOver time, Zuvo costs a fraction of what you'd spend on bottled water or pitcher filters, and with Zuvo you can make a difference by not adding to the more than 60 million plastic bottles that end up in landfills every year.
Once the Zuvo Purator is installed, you'll get healthy water for as little as $.06/gallon versus as much as $.20/gallon for pitcher water and over $1.00/gallon for bottled water. (These savings assume two years of ownership based on 1,000 gallons/year water consumption).
The Zuvo Water Purator offers a filter life of 500 gallons (1,900 liters) or six months depending on use. The Purator also offers an ultraviolet lamp life of 10,000 on/off cycles or three years depending on use. The Zuvo Water Purator measures 4.75 x 4.5 x 16.0 inches and weighs just 1.9 pounds. The unit is designed to work with water temperatures ranging from 4 to 100 degrees Fahrenheit (4 to 38 degrees Celsius).
This Zuvo Water Purator is backed by a comprehensive one-year warranty, and it comes with a free filter--providing 1,000 gallons of fresh Zuvo water.
What's in the BoxActivated carbon filter (installed), adapter/diverter for standard faucets, and owner's manual.
Get 33% OFF
Click here for more information about Zuvo ZPS130 Water Purator V3.0, White/Stainless Steel Finish
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