Average Reviews:
(More customer reviews)While I loved the idea of going Green and using less electricity, in reality it falls apart. We have a Hayward salt system and Solar on our pool and in order to push that much water up to the roof to warm the pool the pump has to run at 85 - 100%. Our old pump was 2HP and worked great but at 100% on the Tristar you are running 2.7HP so we are probably using more energy to do the same work our 2HP pump did. I have tried it at 85% but it doesn't appear to be able to pass enough water through the Solar to really warm the pool as fast as the old pump, so 100% for eight hours is required until the pool is warm enough. I live in Vegas so by July the pool is typically very pleasant without solar. Guess I will save my money after that. Your mileage may vary - maybe our piping is not great but the pool is only seven years old - but to save money you need to run at 35 - 45% and that simply wont push the water.
Bottom line - if you don't have Solar and/or don't have a salt system, go for it. If you do, don't believe the salesman. I must have asked four times if 45% of 2.7HP was enough to run the solar and always got a "yes sir". On the plus side, it is VERY quiet (only reason I gave it 2 stars).
EDIT - 3/6/2011
I dropped my review to one star. The quietness of the pump was why I gave it two but after two years of dealing with this, it doesn't deserve it. I honestly can not get over how much I HATE this system. If you buy one, you are insane. Something as simple as heating the hot tub, then turning off the pump so the kids can play without "bubbles" is IMPOSSIBLE with this pump. With my old pump, I simply turned off the switch. With this one, you have to completely reprogram it which would goof up your daytime program. If you turn the power off, it loses its programming and you have to spend an hour trying to figure it out again. This is the most user unfriendly "thing" I have in my life right now, and my power bills in the winter are $150.00 more than two years ago when I could simply set my clock to only run for 2 - 3 hours. To do that with this unit you have to completely reprogram it and that is such a non-intuitive chore that you never find time to do it. I wish I would not have sold my old pump. I would put it back in place and throw this piece of junk in the garbage. I wouldn't even sell it because I wouldn't wish this system on my worst enemy. Hayward has FAILED miserably with this system. DO NOT BUY IT.
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