CST/Berger 57-LM30 Manual-Leveling Dual Beam Rotary Laser Level with Case Review

CST/Berger 57-LM30 Manual-Leveling Dual Beam Rotary Laser Level with Case
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I have owned the LM30 about three years. I have had the same problems others here mention: spinning occasionally requires assistance and the level vials leaked. I contacted CST/Berger via email asking for repair cost and got a quick response without cost info. I replied asking again for cost of repair and received assurance on September 21, 2009: `The maximum cost your repair will reach is $125.00 plus shipping at which point they will replace your unit at that cost.' So I sent it in. I got a call for credit card info to start the repair, then another call saying the unit will have to be replaced - cost $150 plus shipping. I called to object and was told the price went up in February. I am still negotiating. The support people seem helpful, but I will not use this business again.

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CST-57-LM30HC - LM30, hard case

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