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(More customer reviews)When I first encountered one of these things in Japan, I (like most Americans) was reluctant to use it. However, after a few months, I finally did, and I began to wonder why we didn't have this in all American homes.
It's environmentally friendly (think of all the trees you save and paper-making pollution you prevent), eminently more hygienic (the filtered water-spray ensures nothing gets left behind), easier on the "delicate parts" than toilet paper (particularly if you have a fissure/hemorrhoids or other chronic condition), and fantastic for people caring for an older parent or person with disabilities who would otherwise have difficulty taking care of this on their own.
TMI, but I ended up springing for this because doctor prescribed solutions weren't helping me to recover from a "condition". After months of suffering and pain, I got this and was better within days. It's been almost a month since we got it and my wife still has to endure me raving about how this has radically improved my quality of life.
Everyone in my family who's tried it has become a convert. One set of grandparents got it and we're thinking of getting one for my other grandmother. Shoots, even Will Smith thinks it's the greatest thing since sliced bread. (Google video search "Will Smith japanese toilet" to see him wax eloquent on the topic.)
Most of the civilized world and even much of the developing world outside of the UK and US uses some form of bidet. Maybe it's time folks in the US got with the program.
All this said, I decided to pass on the air-dry feature. Warm-air blasted out of a toilet bowl doesn't seem like a terribly good idea. And the remote control feature seems just plain stupid --- why would you need a remote control to wash your bum? It's not as if you're going to stand across the room when you use this thing...
Last thing: I found a much better price (over $150 cheaper) and free shipping for this through FaucetDepot. I ordered on a Sunday night and it was here by Wednesday noon, packaged carefully and just as described. Installation is a snap. However, I did end up having to buy a new toilet pump because I overtightened a connection and ended up stripping the thread on the connector pipe. Do make you sure you have plumber's tape on hand to ensure a tight connection.
In sum, of all of the electronic gadgets in our house (and I'm a terrible gadget geek), this is by far the most beloved.
Update one year later: Just checked the price at Faucet Depot and it's no longer available..but the main point is to just shop around. If you can find it for under $400, then you've got yourself a really good deal.
As for customer satisfaction over a year out, my wife and I have done a great deal of traveling recently, and usually after 2 or 3 days on the road, we start commenting to each other how much we can't wait to get back to "civilization" (i.e., our Toto C100). I miss the spray, my wife misses the seat warming function (especially now that it's getting cold here in the northeast). At this point, I would probably give up everything else in the house before I gave up the C100.
We have actually moved twice since I originally wrote the review...the first place we moved did not have a toilet tank necessary for installing this, so we knew it was not a place we could stay long term. We are now in a new place with a proper tank and the C100 properly installed and life is good. Wow. I can't believe a fancy toilet seat has become a critical factor in our choice of where to live, but once you get one, you'll understand.
Click Here to see more reviews about: TOTO Seats SW824 11 Colonial Chloe Washlet, White
TOTO Seats SW824 11 Colonial Chloe Washlet, WhiteTOTO is the world's largest plumbing products manufacturer. They offer a complete line of commercial and decorative plumbing fixtures and fittings, faucets, accessories, shower and flush valves, as well as lavatories, toilets, Air Baths and urinals. For over 90 years, they have been producing superbly designed, high performance lifestyle enhancing plumbing products for residential bathrooms and commercial restrooms.Because life revolves around convenience and ease, we have created Washlet C100. At TOTO, the world leader in bathroom fixtures, we believe your toilet seat should do more. It should provide luxuries that improve your comfort and style. Washlet C100 offers the ultimate in personal hygiene for both men and women by featuring dual action warm water cleansing. Activated by a simple touch, the hidden wand extends to provide a gentle aerated stream of warm water for a cleansing that leaves you feeling refreshed. If you're not excited about Washlet C100 yet, wait until you relax on the inviting heated seat; or feel more at ease knowing that Washlet C100 uses antibacterial plastics for maximum protection. In addition to these features, Washlet C100 has also been engineered with TOTO's SoftClose seat which eliminates annoying "toilet seat slam". As expected from the leader in technology and innovation, Washlet C100 has been designed for easy installation and cleaning. It fits many one and two-piece toilets and comes with easy to follow directions.TOTO Seats SW824 11 Colonial Chloe Washlet, White Features:; Luxury and comfort. The Washlet C100 from TOTO. ; Gentle Aerated, Warm Water, Dual Action Spray ; SoftClose Seat ; Convenient Control Panel ; Heated Seat with Temperature Control ; Easy to Install and Clean with Docking Station
Click here for more information about TOTO Seats SW824 11 Colonial Chloe Washlet, White