Milwaukee 2311-21 Digital Inspection Camera, 12V (GEN 2) Review

Milwaukee 2311-21 Digital Inspection Camera, 12V (GEN 2)
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I purchased this unit from a local dealer for $399. plus tax. Instructions say to charge the lithium-Ion battery before use. Upon attempting to charge it I found red & green lights flashing. This indicates a defective battery the booklet indicated. I did try it on the camera and it indicated almost a full charge, enough to try the unit somewhat. I noticed that the "lens" at the end of the camera was very poorly molded having uneven surfaces and what looked to be polished out scratches. That was of concern. This camera was brand new in the sealed carton. I returned it and purchased another one. SAME PROBLEM! I could not believe it. The red charge light DID come on for 20 minutes and I assumed it was going to be OK. I was wrong. After a hour I checked back and it was flashing battery error. Second problem. The manufacturer uses black foam behind the lens to separate the led illumination from the camera lens. It was very sloppy. The led was partially blocked due to the black foam in front of perhaps 25% of the led. The lens on the second unit did not have the scratches that the first one did. Milwaukee would not send out ANY item to make it right but indicated that I could return it or send it to an authorized repair center at my expense. This second one is also going to be returned for a refund. On the OTHER side of the fence are the GOOD things about the camera. The screen is awesome! Nice and bright and clear. Controls are easy to learn and operate. The 3 foot cable has just the right amount of stiffness. The carry case is plenty big. I played with it for over an hour and the battery life indicator did not drop at all indicating that it is probably very good on battery life. I hope they get these problems fixed. I'd love to have a 100% working unit. At $400.00 it should be near perfect. I do have extreme close up photos of the camera led with the black foam on it but don't know how to post the photos.

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The Milwaukee M-SpectorAV cordless multimedia camera kit incorporates picture, audio and video capabilities, along with the capacity for professionals to inspect and document issues, download the information to their computer and send visual confirmation to a customer or supervisor for review. The M12M-SpectorAV Model 2311-21 includes a 17mm digital flexible camera cable for general applications. Diameter (in.): 11/16, Monitor Type: 31/2in. Monitor, Display Type: LCD screen, Battery Type: M12, Battery Included: Yes, Auto Shutdown: Yes, Dimensions L x W x H (in.): 137/16 x 175/16 x 53/16, Water Resistant: Yes, the probe only, Case Included: Yes

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